· Acceptance of Terms. By accessing or using the Second Phone App service, or any Second Phone Number: 2nd eSIM App applications, including mobile applications (together, the "Service", “App” or “Second Phone App”) made available by Municorn Limited (the “we”, “us”, or “our”), you agree to be bound by these Terms of Use ("Terms of Use"). These Terms of Use also include the Messaging & calling policy. If you do not agree to be bound by the Terms of Use and Messaging & calling policy, then you are expressly prohibited from using the App, and you must discontinue use immediately.

· Special Terms. There may be times when we offer a special feature that has its own terms and conditions that apply in addition to these Terms of Use. In case of conflict, the specific terms for such feature shall prevail.

· ARBITRATION NOTICE FOR U.S. RESIDENTS: PLEASE READ SECTION 16 (U.S. ARBITRATION) CAREFULLY. By accepting the Terms of Use, you agree that:

○ Disputes between you and Second Phone App will be resolved by binding, individual arbitration.

○ You waive your right to participate in a class action lawsuit or class-wide arbitration.

○ Exceptions to binding arbitration:

■ You may opt-out from binding arbitration as described in Section 16 (U.S. Arbitration).

■ There are certain types of disputes described in Section 16 (U.S. Arbitration) that do not fall under the binding arbitration clause.

· We may modify this Agreement from time to time. We will notify you by email, through the App, or by presenting you with a new version of the Agreement for you to accept if we make modifications that materially change your rights. Your continued use of the App after the effective date of an updated version of the Agreement will indicate your acceptance of the Agreement as modified.

· Privacy Policy. To learn more about how we collect, use, and protect your personal data, please review our Privacy Policy which forms an integral part of these Terms of Use.

· If you are a resident of the European Economic Area (EEA), the United Kingdom, or other regions with laws governing data collection and use, you may have rights under applicable data protection laws, including the right to request access to and correction or deletion of your personal data, or to object to certain processing activities.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the collection, use, and disclosure of your personal information.

· If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the collection, use, and disclosure of your personal information. Please refer to our Privacy Policy for more details.

2. ELIGIBILITY

TL;DR: The Second Phone App is not for children under 13 (US) or under 16 (EEA/UK). If you become aware of an underage user, please contact our support team.

General age limitation. Second Phone App is not intended for or directed at children under 13, and we do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to use Second Phone App.

If you are a parent or guardian and believe we have collected information from your child who is under the age of 13, please contact us via our support team via chat in the App or on our website. If the chat is not available, you may contact us at second-phone-support@municorn.com.

Age limitation for EEA and UK individuals. You must be at least 16 years old in order to use Second Phone App. We do not allow use of Second Phone App by EEA and UK individuals younger than 16 years old. If you are aware of anyone younger than 16 using Second Phone App, please contact our support team via chat in the App or on our website. If the chat is not available, you may contact us at second-phone-support@municorn.com, and we will take the required steps to delete the information provided by such persons.

3. NO EMERGENCY CALLING/TEXTING (INCLUDING 9-1-1) CAPABILITIES

TL;DR: You cannot make 9-1-1 / emergency calls or send emergency texts through the Second Phone App. Use the native dialer of your phone for emergencies. We are not liable for any harm caused by inability to reach emergency services through the App.

The Services do not feature all of the services of a mobile phone. You cannot make emergency calls/texting, including 9-1-1, using the Services. However, if you have a mobile cellular device, you may be able to access 9-1-1 emergency services from the hardware of your cellular device. You acknowledge and understand that Second Phone App will not be liable for any inability to access 9-1-1 emergency services through the Services.

Note that most consumers in the U.S. CANNOT access emergency 911 services by sending a text message from a phone. Even where it is possible to send a text message to emergency 911 services, it is preferable to place a call to emergency 911. Even if sending a text message to emergency 911 services is possible, the emergency call taker will not receive your location information automatically; instead, you will have to supply such information.

THE CUSTOMER ACKNOWLEDGES AND AGREES THAT NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, SECOND PHONE APP, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND UNDERLYING CARRIERS WILL NOT BE LIABLE FOR ANY INJURY, DEATH OR DAMAGE TO PERSONS OR PROPERTY, ARISING DIRECTLY OR INDIRECTLY OUT OF, OR RELATING IN ANY WAY TO THE NON-PROVISION OF 9-1-1 CALLING/TEXTING CAPABILITIES THROUGH THE SERVICE, INCLUDING WITHOUT LIMITATION ANY INABILITY ON THE PART OF YOU OR OTHER USERS TO ACCESS 9-1-1 EMERGENCY SERVICES, AND YOU AGREE TO INDEMNIFY AND HOLD HARMLESS SECOND PHONE APP, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND UNDERLYING CARRIERS FROM ANY LIABILITIES, CLAIMS, DAMAGES, LOSSES ARISING DIRECTLY FROM THE NON-PROVISION OF 9-1-1 CALLING/TEXTING CAPABILITIES THROUGH SERVICES.

TL;DR: When you make calls or send messages through the App, you are responsible for complying with all applicable laws (anti-spam, consent, telemarketing, etc.). Do not use the App for harassment, fraud, spam, or illegal communications.

4. OUTBOUND SERVICE AND TEXTING SERVICE USER RESPONSIBILITIES

You acknowledge and agree that neither the Outbound Service nor the Texting Service are to be utilized for solicitations of commercial activities of any kind. You acknowledge and agree that the Telephone Consumer Protection Act (“TCPA”) prohibits placing commercial calls without the recipients’ prior express written consent and also prohibits placing autodialed calls without recipients’ prior express consent. Using the Outbound Service or Texting Service for any solicitation of commercial activities is a violation of our Terms of Use. If we are aware of such use, we have the right to terminate your access to the Outbound Service/Texting Service and we reserve the right to also terminate your use of any other of the Products and Services. And the violations of relevant laws and regulations caused by such use may also subject you to legal liability.

TL;DR: You may only use the Service for lawful personal purposes. The prohibited actions listed below constitute a material breach of this Agreement and may result in immediate termination of your access.

5. YOUR USE OF THE SERVICES

Any content you submit through Second Phone App is governed by our Privacy Policy.

Fair Use and Usage Limits. Our Service is designed to be flexible and user-friendly. The Service is intended for ordinary personal use as a second phone number for everyday calling and messaging. To maintain platform stability, ensure fair use of shared resources by all users, and prevent fraud, abuse, or activity that could harm the Service or its users (see Section 6 below), we may apply usage limits and other technical or operational measures to your account or to specific features of the Service.

Such measures may include, without limitation, rate limits on calls or messages, temporary restrictions on outbound communications, throttling, suspension of specific features, or other proportionate restrictions. The criteria triggering these measures include, but are not limited to: (a) suspected fraud, including payment fraud, identity misuse, or fraudulent account creation; (b) abuse of the Service or activity that interferes with other users’ enjoyment of the Service; (c) violations of these Terms of Use, our Messaging and Calling Policy, or applicable law; (d) usage patterns that materially exceed what is reasonable for ordinary personal use, including but not limited to bulk, automated, or commercial-style activity; or (e) security threats, including denial-of-service-type behavior or attempts to circumvent platform safeguards.

For security and anti-fraud reasons, we do not publish specific numerical thresholds for these limits, as disclosure would undermine their effectiveness. The limits apply consistently to accounts exhibiting similar usage patterns, regardless of subscription plan or pricing (including any introductory or trial offers).

If you believe your activity was mistakenly flagged or a measure was applied in error, please contact our support team via support chat in the App or on the Website. If the chat is not available, you can contact us by email at second-phone-support@municorn.com. We will review your request and, where appropriate, restore full access.

Use of Service. As a condition of using the Services, you agree not to use the Second Phone App for any purpose that is prohibited by these Terms of Use. You are responsible for all of your activity in connection with the Services, and you shall abide by all local, state, national, and international laws and regulations and any applicable regulatory codes. You agree that if you take any of the following actions, you will be materially breaching this Agreement, and you agree that you SHALL NOT:

resell, rent, lease, loan, sublicense, distribute, or otherwise transfer rights to Second Phone App;
modify, reverse engineer, decompile, or disassemble Second Phone App;
copy, adapt, alter, modify, translate, or create derivative works of Second Phone App without our written authorization;
permit other individuals to use Second Phone App, including but not limited to shared use via a network connection, except in accordance with these Terms of Use;
circumvent or disable any technological features or measures in Second Phone App for the protection of intellectual property rights;
engage in fraudulent or unauthorized activities involving coins, credits, subscriptions, or other in-app balances;
use Second Phone App in an attempt to, or in conjunction with, any device, program, or service designed to circumvent technological measures employed to control access to, or the rights in, a content file or other work protected by the copyright laws of any jurisdiction;
use or access Second Phone App to compile data in a manner that is used or usable by a competitive product or service;
use your Second Phone App account to engage in any illegal conduct;
use the Service in connection with chain letters, junk email, pyramid schemes, illegal or unethical testimonials, cross soliciting, money games, spamming or any duplicative or unsolicited faxes (commercial or otherwise), including unsolicited faxes as set forth under the Privacy and Electronic Communications Regulations (PECR);
create a false identity or forged email, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message;
Harvest or otherwise collect information about others, including email addresses or fax numbers, without their consent;
upload or transmit any communications that infringe or violate the rights of any party;
access Second Phone App’s privacy API by means other than those permitted by Second Phone App;
upload or transmit media of any kind that contain expressions of hate, abuse, offensive images or conduct, obscenity, pornography, sexually explicit or any material that could give rise to any civil or criminal liability under applicable law or regulations or that otherwise may be in conflict with these Terms of Use, and our Privacy Policy;
libel, defame or slander any person, or infringe upon any person's privacy rights;

crawling, scraping, caching or otherwise accessing any content on the Service via automated means, including but not limited to, user profiles and photos (except as may be the result of standard search engine protocols or technologies used by a search engine with Second Phone App's express consent);

interfere with another user’s use and enjoyment of the Service or another entity's use and enjoyment of similar services; or
upload any material that contains software viruses or any other computer code, files, or programs that are malicious, technologically harmful, or designed to interrupt, destroy, or limit the functionality of any computer software, Second Phone App.
Automating the system to place calls or send messages.
Send or facilitate the transmission of spam, large numbers of commercial messages, or automated messages. Such activity includes, but is not limited to:

· Sending commercial or promotional messages to a large number of users, or sending messages in bulk;

· Sending messages via an automated process, such as a script; sending unwanted or mass solicitation;

· Placing calls in violation of laws prohibiting unsolicited marketing calls (e.g., "do-not-call laws");

· Data mining any web property (including Second Phone App) to find phone numbers;

· Selling, exchanging, or distributing to a third party the phone numbers of any person without such person’s consent to such disclosure;

· Inflating call traffic (e.g., traffic pumping, international revenue share fraud).

Abuse our Service or interfere with other Second Phone App users’ enjoyment of our Service. For example:

· Use Second Phone App to data mine phone numbers or other information.

· Automate our system to place phone calls or send messages automatically.

· Creating multiple user accounts and creating user accounts by automated means or under false or fraudulent pretenses.

· Sell, trade, resell or otherwise exploit for any unauthorized commercial purpose or transfer any Second Phone App service.

· Modify, adapt, translate, or reverse engineer any portion of our service.

Any such forbidden use shall immediately terminate your licence to use the Services.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or pose a risk to the security or integrity of the Service. Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop all use of the Service.

Since Second Phone App is only a facilitator of communication services, we may not guarantee or warrant that the content transmitted through the Service will not involve unsolicited commercial communication. You may occasionally receive unsolicited content. We will use our best effort to keep any unsolicited material from third parties to a bare minimum. By using our Service, you expressly agree and understand that you may receive unsolicited content.

Message and Calls Monitoring and Filtering. These Terms are designed to prevent illegal, fraudulent, and abusive calling and messaging practices, including robocalls and spam, in accordance with the FCC’s Robocall Mitigation requirements and applicable messaging laws and regulations.

All messages and calls made through the Second Phone App are subject to collection, monitoring, and review to ensure compliance with applicable laws, our Terms of Use, and our Messaging and Calling Policy. If you attempt to make a call or send messages that are prohibited under our Terms or Messaging and Calling Policy, including, but not limited to, spam, phishing, scam or fraud schemes, illegal content, or other abusive communications, or the transmission of prohibited content categories, including SHAFT-related content, our automated filtering systems will block such messages and calls, and they will not be delivered to recipients.

If a communication is blocked or restricted for compliance or fraud-prevention reasons, the sender may receive an automated notification explaining that the communication was restricted due to a suspected violation of the Terms of Use or Messaging & Calling Policy.

By using the Second Phone App, you expressly acknowledge and agree to this monitoring, filtering, and enforcement process as a condition of service.

For detailed information regarding the rules, restrictions, and requirements for using messaging services within the Second Phone App, including guidelines on prohibited content, recipient consent, and account suspension, please refer to the Second Phone App Messaging and Calling Policy.

6. CONSEQUENCES OF NON-COMPLIANCE WITH THE TERMS

TL;DR: If you break Terms, we may suspend or terminate your access, remove content, or cooperate with law enforcement. If you think enforcement was applied incorrectly, contact us — we will review and, where appropriate, restore your access.

If we reasonably determine that your use of the Second Phone App violates these Terms of Use, in particular, Section 5, the Messaging and Calling Policy, or applicable laws and regulations, we reserve the right to take proportionate enforcement actions, taking into account the nature and severity of the violation.

Such actions may include, without limitation:

· blocking or filtering specific calls or messages;

· issuing a warning to your account;

· temporarily restricting or suspending your ability to send calls or messages;

· limiting certain functionalities of the Service;

· suspending or terminating your account;

· reporting suspected unlawful activity to relevant regulatory authorities, law enforcement, or our third-party service providers, including Telnyx and Stripe, where required or appropriate.

No refunds. Where messages or calls are blocked, filtered, or not delivered due to violations of these Terms, our Messaging and Calling Policy, or applicable law, no refunds will be issued for such blocked or undelivered communications.

You acknowledge and agree that these measures are necessary to protect the integrity, security, and lawful operation of the Service and to ensure compliance with applicable telecommunications, anti-spam, and consumer protection regulations.

Contacts. If you believe that any enforcement action has been applied incorrectly or would like to request a review, please contact our support team via chat in the App or on our website. If the chat is not available, you may contact our support team at second-phone-support@municorn.com. We will review your request and, where appropriate, restore access. We aim to respond within a reasonable timeframe.

TL;DR: We grant you a personal, non-exclusive, non-transferable license to use the App for personal purposes only. All intellectual property rights in the App and its content remain ours.

7. LIMITED LICENCE

We grant you a personal, worldwide, revocable, non-transferable, and non-exclusive license to access and use Second Phone App for personal and non-commercial purposes in accordance with the Terms of Use.

You may not copy, store, modify, distribute, transmit, perform, reproduce, publish, license, create derivative works from, transfer, or sell any text, graphics, logos, and other source-identifying symbols, designs, icons, images, or other information, software or code obtained from Second Phone App without prior express written permission from us which may be withheld for any or no reason.

You further agree not to download, display or use any content on Second Phone App that is provided by us or its licensors located on the Second Phone App for use in any publications, in public performances, on websites for any other commercial purpose, in connection with products or services that are not those of us, in any other manner that is likely to cause confusion among consumers, that disparages or discredits us and/or its licensors, that dilutes the strength of us or its licensor's property, or that otherwise infringes us or its licensors’ intellectual property rights. You further agree to in no other way misuse any content published by us or third-party content that appears on Second Phone App.

All rights, title, and interest in and to Second Phone App not expressly granted in the Terms of Use are reserved by us. If you wish to use our software, title, trade name, trademark, service mark, logo, domain name, and/or any other identification with notable brand features or other content owned by us, you must obtain written permission from us. Permission requests must be sent to second-phone-support@municorn.com.

To avoid any doubt, we own all the text, images, photos, audio, video, location data, software, code, and all other forms of data or communication that we create and make available in connection with Second Phone App, including but not limited to visual interfaces, interactive features, graphics, design, and the compilation of aggregate user review ratings and all other elements and components of Second Phone App, excluding User Content (collectively referred to herein as the “Company Content”). Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to Second Phone App and our Content are retained by us.

By using the Services, users grant Second Phone App a perpetual, non-exclusive right to use, modify, and distribute their personal content.

8. EXPORT AND ECONOMIC SANCTIONS CONTROL

TL;DR: The App is subject to US export and sanctions laws. You confirm that you are not in an embargoed country and not on any restricted-party list, and you agree not to use the App in violation of those laws.

The software that supports Second Phone App may be subject to U.S. export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State. You represent and warrant that you are (1) not located in any country or region that is subject to a U.S. government embargo, and (2) are not a denied party as specified in the regulations listed above.

You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither Second Phone App nor any technical data related thereto nor any direct product or products derived from or based on such technology received from Second Phone App under these Terms of Use thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by such laws and regulations.

TL;DR: If you believe content in the App infringes your copyright, send us a DMCA-style notice with the required information (identification of the work, the infringing material, your contact details, a good-faith statement, and your signature). We will review and act on valid notices.

9. COPYRIGHT INFRINGEMENT

Notice-and-Action, under Directive 2000/31/EC: You may notify us of alleged copyright or other intellectual property infringements in accordance with Directive 2000/31/EC (the E-Commerce Directive) and its national implementations. Please provide sufficient information to identify the material and your rights in it. We will review and, where appropriate, remove or disable access to the material expeditiously.

Notice-and-Takedown, under DMCA §512(c)(3): If you believe any materials accessible on or from Second Phone App infringe your copyright, you may request removal of those materials (or access thereto) from Second Phone App by contacting us and providing the following information:

Identification of the copyrighted work that you believe to be infringed. Please describe the work, and, where possible, include a copy or the location of an authorised version of the work.
Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
Your name, address, telephone number, and (if available) e-mail address.
A statement that you have a good faith belief that the complained use of the materials is not authorized by the copyright owner, its agent, or the law.
A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
A signature or the electronic equivalent from the copyright holder or authorized representative.

In an effort to protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users of Second Phone App who are repeat infringers.

10. PURCHASES

TL;DR: Paid features work through a Subscription billed in advance per Billing Cycle, auto-renewing until you cancel. Cancel at least 24 hours before the renewal date via your Apple ID / Google Play settings, or through the Stripe customer portal for website purchases. Refunds are governed by our Billing and Refund Policy. International calls require Coins (one-time, non-refundable in-app virtual items).

The Second Phone App may offer two types of purchases: auto-renewable subscriptions and one-time purchases of in-app coins (”Coins”).

a) Subscriptions.

· Subscription. The Second Phone App mobile application offers an automatically renewing subscription that allows you to make calls and send and receive messages. By starting a subscription, you agree that it will automatically renew at the end of each billing period unless you cancel before the current period ends. You also acknowledge and agree that your purchase is for a recurring subscription service, and is not contingent on any future functionality, features, or dependent on any oral or written public statements or comments made by us regarding such future functionality or features.

· Billing. You may purchase the subscription directly from Second Phone App or through a third party by paying a subscription fee plus applicable taxes in advance on a monthly basis or some other recurring interval disclosed to you prior to your purchase.

· Payment Processing. Payments will be processed through supported payment processors, including Stripe and payment orchestration partners, where available. By completing your payment, you agree to the terms of the selected payment provider. Payments processed via Stripe are subject to the respective terms of service and privacy policy of this payment provider. We recommend reviewing Stripe's Terms of Service for detailed information. Upon completion of your purchase, we will provide you with an electronic receipt or other confirmation of purchase, as required by applicable law.

· Some of our subscriptions include a trial period, where you can experience the application for a specified period at a reduced price (“Trial”). Subscription with the Trial period will automatically renew to a paid subscription once your Trial expires.

· If you purchase access to the subscription through a third party, separate terms and conditions with such third party may apply in addition to these Terms of Use. Please contact the third party regarding any refunds or to manage your subscription.

Special Offers. From time to time, we may offer promotions, discounts, early access, or other special offers in connection with marketing of the Service. Such promotions may be subject to additional terms, eligibility requirements, time limitations, or availability restrictions, which will be disclosed at the time of the offer. We reserve the right to modify or withdraw any promotion at any time to the extent permitted by applicable law.

Special offers, including introductory or promotional pricing (such as discounted access to full functionality), are intended for ordinary personal use only. Usage of such offers is subject to the Fair Use and Usage Limits described in Section 5.

· Price and Tax Changes. We may from time to time make changes to the subscription, including recurring subscription fees, and will communicate any price changes to you in advance. Price changes will take effect at the start of the next subscription period following the date of the price change and, by continuing to use the subscription after the price change takes effect, you will have accepted the new price. If you don’t agree to a price change, you can reject the change by unsubscribing from the applicable subscription prior to the price change going into effect.

Tax rates or other fees are based on the rates applicable at the time of the applicable charge, including monthly, periodic, and/or one-time charges. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate will be automatically applied based on the account information you provide.

If payments are made in a currency other than USD, the final amount charged may also vary due to fluctuations in exchange rates and any conversion applied by the payment processor or financial institution at the time of the transaction.

· Renewal and Cancellation. Your payment to Second Phone App or the third party through which you purchased the subscription will automatically renew at the end of the applicable subscription period, unless you cancel your subscription no less than 24 hours before the renewal. To comply with the FTC's Rules, we ensure that cancelling your subscription is as simple as signing up. You can cancel your subscription at any time by following these steps in your Stripe account: Settings => Manage Subscription => Cancel Subscription => Subscription is canceled.

If you purchased your subscription through a third party, please cancel directly through that provider’s subscription management system.

To cancel subscription:

IOS

Open the Settings app => Tap your name => Tap Subscriptions => Tap the subscription => Tap Cancel Subscription. You may need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiry message in red text, the subscription has already been cancelled.

Android

User’s Play Store account => Payment & Subscriptions => Subscriptions => Select Second Phone subscription => Cancel subscription => Confirm cancellation.

In-app (for direct subscription purchases)

Settings => Manage Subscription => Cancel subscription

For any questions or assistance with the cancellation process, contact our support team via chat in the App or on our website. If the chat is not available, you may contact our Support team at second-phone-support@municorn.com. However, please note that cancellation must be completed through your account as described above, and support cannot process cancellations on your behalf.

· Long-term Subscription Plans. Long-term subscription plans (e.g., six-month or annual plans) automatically renew for the same subscription period unless cancelled before the end of the current billing term. By purchasing a subscription, you authorize recurring charges for the applicable subscription fee until the subscription is cancelled. The price, billing interval, and auto-renewal terms are clearly disclosed before purchase. You may cancel your subscription at any time through your account settings or other available cancellation methods, and the cancellation will take effect at the end of the current billing period. Where required by applicable law, we may send a reminder notice prior to the renewal of long-term subscriptions.

· Refunds. All payments and refund requests, including those related to subscription plans, are governed by our Billing and Refund Policy, which forms an integral part of these Terms of Use.

b) One-time purchases.

Access to our Service is provided through an auto-renewable subscription. A subscription allows users to place calls and send messages to phone numbers in the United States, Puerto Rico, and Canada. International calls and messages to other countries are not included in the subscription and require the purchase of in-App Coins. Coins are available for purchase only while your subscription is active and are charged as one-time purchases.

· Nature of Coins. Coins may be purchased and used within the Second Phone Number App to make international calls and send messages from the phone number assigned to your account. Coins are virtual items only. They are not a substitute for real currency, do not earn interest, have no equivalent value in real currency, and have no value outside of the App.

The purchase and use of Coins is voluntary. We reserve the right to update pricing, usage rates, or applicable charges for future purchases or use of Coins from time to time. Any such changes will apply prospectively and will not reduce the number of Coins already purchased by you. We also reserve the right to establish reasonable limits on the purchase or use of Coins, subject to applicable law.

· Limited License to use Coins. Your purchase or acquisition of Coins grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use such Coins solely:

(i) within the Service;

(ii) for your personal use; and

(iii) in accordance with these Terms and any applicable Second Phone Number App terms and policies.

· Restrictions. Coins may not be:

(i) redeemed for cash, cash equivalent, or any other form of value;

(ii) transferred, sold, gifted, traded, or otherwise exchanged with other users;

(iii) used to purchase goods or services outside the App or from third parties.

Any attempted transfer, sale, or exchange of Coins or fraud with Coins in violation of these Terms is void and may result in suspension or termination of your account as outlined in Section 5 and Section 6.

· Billing options. You may purchase Coins directly from Second Phone through our website, or through a third party. Payments made through third parties are processed and managed exclusively by the respective third party and are subject to their applicable terms, policies, and procedures regarding payments, cancellations, and refunds.

· Billing rules. Coins are deducted based on your use of the Services in accordance with the applicable billing rules and rates published in the App and/or on our website. Coins will only be deducted for services that are successfully completed or delivered, where technically applicable.

· Forfeiture of Coins. If your account is closed, suspended, or terminated for the violation of these Terms or applicable policies, your remaining Coin balance will be considered forfeit.

· Refunds. All purchases and refunds, including subscriptions and in-App Coins, are governed by our Billing and Refund Policy, which forms an integral part of these Terms of Use.

Disputes and Liability. Payments processed through third-party payment providers, including Stripe, are subject to the terms and policies of the respective payment provider. While we may assist in facilitating communication or providing relevant transaction information, any payment-related disputes may also need to be addressed with the applicable payment provider. Our responsibility is limited to the operation of our platform and the initiation and status of transactions within it, and we do not assume liability for issues arising solely from the processing activities of third-party payment providers. For more details on billing, renewals, cancellations, and refunds, please read our Billing and Refund Policy.

11. INDEMNIFICATION

TL;DR: If your use of the App or your breach of these Terms causes claims against us, you agree to defend, indemnify and hold us harmless, including paying our reasonable legal and accounting fees.

You agree to defend, indemnify, and hold us, our officers, directors, employees, agents, affiliates, representatives, licensors, suppliers, partners, advertisers, and content providers (together referred to as “Second Phone App Parties”), harmless from and against any claims, actions, demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, arising out of or resulting from, or alleged to result from, claims related to any failure, impairment, delay, malfunction, misrouting, non-completion, insufficient data or information, lack of location or other information, related to emergency calls placed to emergency call takers, including calls placed to 911, in connection with the Service, your violation of these Terms of Use.

TL;DR: To the maximum extent allowed by law, we are not liable for indirect, special, incidental or consequential damages. Our total liability for any claim is capped at $100. Some jurisdictions do not allow such limitations, in which case they apply to the extent permitted.

12. LIMITATION OF LIABILITY; WAIVER

Under no circumstances will the Second Phone App Parties be liable to you for any loss or damages of any kind (including, without limitation, for any direct, indirect, economic, exemplary, special, punitive, incidental or consequential losses or damages) that are directly or indirectly related to:

the service;
the Second Phone App content;
user content;
your use of, inability to use, or the performance of the service;
any action taken in connection with an investigation by the Second Phone App parties or law enforcement authorities regarding your or any other party's use of the service;
any action taken in connection with copyright or other intellectual property owners;
any errors or omissions in the service's operation; or
any damage to any user's computer, mobile device, or other equipment or technology including, without limitation, damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if foreseeable or even if the parties have been advised of or should have known of the possibility of such damages, whether in an action of contract, negligence, strict liability or tort (including, without limitation, whether caused in whole or in part by negligence, acts of god, telecommunications failure, or theft or destruction of the service).

In no event will the Second Phone App Parties be liable to you or anyone else for loss, damage or injury, including, without limitation, death or personal injury. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will the Second Phone App parties’ total liability to you for all damages, losses or causes or action exceed one hundred United States dollars ($100.00).

You agree that in case that you incur any damages, losses or injuries that arise out of Second Phone App's acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of any web site, service, property, product or other content owned or controlled by the Second Phone App Parties, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of any web site, property, product, service, or other content owned or controlled by the Second Phone App Parties.

13. RELEASE

TL;DR: By using the App, you release us from claims arising from disputes between users or from acts of third parties, including unknown or unsuspected claims, to the fullest extent permitted by law (including California Civil Code §1542).

By accessing the Service, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read and understand, and hereby expressly waive, the benefits of section 1542 of the civil code of California, and any similar law of any state or territory, which provides as follows: "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

Second Phone App is not responsible for the actions, content, information, or data of third parties, and you release us, our directors, officers, employees, and agents from any claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties.

TL;DR: The App is provided “as is” and “as available” without warranties of any kind. We do not guarantee that it will be error-free, secure, or meet your expectations. Third-party network coverage, speed, and content are outside our control. Your statutory rights as a consumer are not affected.

14. DISCLAIMERS

We do not control, endorse or take responsibility for any third-party content linked to Second Phone App. You acknowledge sole responsibility for and assume all risks arising from your use of any third-party websites or resources. YOUR CORRESPONDENCE AND BUSINESS DEALINGS WITH THIRD PARTIES FOUND THROUGH THE SERVICE ARE SOLELY BETWEEN YOU AND THE THIRD PARTY.

Your use of Second Phone App is at your sole risk. Second Phone App is provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that Second Phone App is accurate, complete, reliable, current or error-free, free of viruses or other harmful components. You assume the entire risk as to the quality and performance of Second Phone App within your use.

15. THIRD-PARTY SERVICES AND LINKS

TL;DR: We are not responsible for the conduct of other users or for any third-party websites, apps or services linked from the App. Use of any third-party application is at your own risk, and you hold us harmless for any related activity.

You are solely responsible for your interaction with other users of the Service, whether online or offline. You agree that Second Phone App is not responsible or liable for the conduct of any user. Second Phone App reserves the right, but has no obligation, to monitor or become involved in disputes between you and other users. Exercise common sense and your best judgment when interacting with others, including when you submit or post Content or any personal or other information.

You may choose, at your sole and absolute discretion and risk, to use applications that connect the Service or your profile on the Service with a third-party service (each, a "Third-Party Application") and such Third-Party Application may interact with, connect to or gather and/or pull information from and to your Service profile. By using such Third-Party Applications, you acknowledge and agree to the following:

if you use a Third-Party Application to share information, you are consenting to information about your profile on the Service being shared;
your use of a Third-Party Application may cause your personal data to be publicly disclosed and/or associated with you, even if Second Phone App has not itself provided such information; and
your use of a Third-Party Application is at your own option and risk, and you will hold the Second Phone App Parties (defined below) harmless for activity related to the Third-Party Application.

TL;DR: US residents: most disputes must be resolved through individual binding arbitration (JAMS rules) in Santa Clara County, California, not in court. No class actions or jury trial. You have 30 days from acceptance to opt out by emailing us. Claims must be filed within one year or they are barred.

16. U.S. ARBITRATION

FOR UNITED STATES RESIDENTS ONLY: Please read the following Section carefully because it requires you to arbitrate certain disputes and claims with us and limits the manner in which you can seek relief from us.

Except for small claims disputes in which you or we seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or we seek injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and we waive your rights to a jury trial and to have any dispute arising out of or related to these Terms of Use or us resolved in court. Instead, all disputes arising out of or relating to these Terms of Use or us will be resolved through confidential binding arbitration held in Santa Clara County, California in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on the JAMS website and hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

You and we agree that any dispute arising out of or related to these Terms of Use or us is personal to you and us and that any dispute will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding.

You and we agree that these Terms of Use affect interstate commerce and that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms of Use and the Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and we agree that for any arbitration you initiate, you will pay the filing fee and we will pay the remaining JAMS fees and costs. For any arbitration initiated by us, we will pay all JAMS fees and costs. You and we agree that the state or federal courts of the State of California and the United States sitting in Santa Clara County, California have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR US MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND WE WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM.

You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section by notifying us in writing. The notification must be sent to second-phone-support@municorn.com under the subject “Arbitration Opt-out”.

In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 17 (Governing Law) below.

Note for users outside the United States: This arbitration clause does not apply to you. Disputes shall be governed by the laws of the Republic of Cyprus and may be brought before the competent courts of Cyprus, without prejudice to any mandatory consumer protection rights that allow you to bring proceedings in your country of residence.

TL;DR: These Terms are governed by the laws of the Republic of Cyprus (without conflict-of-laws principles), and courts in Cyprus have exclusive jurisdiction — except where Section 16 (US Arbitration) applies. The CISG does not apply.

17. GOVERNING LAW

These Terms of Use and any claim, controversy or dispute arising out of or related to these Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Cyprus without giving effect to any conflicts of law provision. The courts of the Republic of Cyprus shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use (including any non-contractual disputes or claims), unless settlement by means of arbitration under Section 16 applies. To the extent permissible, the United Nations Convention on Contracts for the International Sale of Goods will not apply.

If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions. Second Phone App's failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition. This dispute resolution provision will survive the termination of any or all of your transactions with Second Phone App.

18. ADDITIONAL TERMS APPLICABLE TO IOS DEVICES

TL;DR: If you use the App on iOS: these Terms are between you and us, not Apple. Apple has no responsibility for maintenance, warranties, product claims or IP claims related to the App. Apple is a third-party beneficiary of these Terms and can enforce them against you.

The following terms apply if you use Second Phone App on any device that contains the iOS mobile operating system (“iOS App”) developed by Apple Inc. (“Apple”).

Acknowledgement. You acknowledge that these Terms of Use are concluded solely between you, and not with Apple, and us, not Apple. We are solely responsible for the App and the content thereof. You further acknowledge that the usage rules for the iOS App are subject to any additional restrictions set forth in the usage rules for the Apple App Store terms of service as of the date you download the iOS App, and in the event of any conflict, the usage rules in the Apple App Store shall govern if they are more restrictive. You acknowledge and agree that you have had the opportunity to review the Apple usage rules.
Scope of License. The license granted to you is limited to a non-transferable license to use the iOS App on iPhone, iPod touch or iPad that you own or control as permitted by the Apple usage rules set forth in the Apple App Store terms of service.
Maintenance and Support. You and us acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iOS App.
Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the iOS App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the iOS App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App. You and we acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of us. However, you understand and agree that in accordance with these Terms of Use, us has disclaimed all warranties of any kind with respect to the iOS App, and therefore, there are no warranties applicable to the iOS App.
Product Claims. You and we acknowledge that as between Apple and us, we, not Apple, is responsible for addressing any claims relating to the iOS App or your possession and/or use of the iOS App, including, but not limited to (i) product liability claims, (ii) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
Intellectual Property Rights. You and we acknowledge that, in the event of any third party claim that the App or your possession and use of the iOS App infringe third party’s intellectual property rights, us, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.
Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted persons.
Developer Contact Details. Any questions, complaints or claims with respect to the iOS App should be directed to our support team via the support chat available in the App or on our website. If the support chat is unavailable, you may contact us by email at second-phone-support@municorn.com.
Third-Party Terms of Agreement. You agree to comply with any applicable third-party terms when using the iOS App.
Third-Party Beneficiary. You and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms of Use, and that, upon your acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third-party beneficiary thereof).

TL;DR: These Terms are the entire agreement between you and us about the App. They are in English only. If any provision is unenforceable, the rest remains valid. You cannot assign your rights without our consent; we can. Section titles are for convenience only.

19. MISCELLANEOUS

These Terms of Use constitute the entire agreement between you and us relating to Second Phone App and your use of Second Phone App, and these Terms of Use supersede and replace any and all prior oral or written understandings or agreements between us any and you relating to Second Phone App and your use of Second Phone App.
The language of these Terms of Use is English language only.
You hereby irrevocably waive any law applicable to you requiring that these Terms of Use shall be localized to meet your language (as well as any other localization requirements), or requiring a delivery or retention of non-electronic records.
The failure of us to exercise or enforce any right or provision of these Terms of Use will not operate as a waiver of such right or provision. The waiver of such right or provision will be effective only if in writing and signed by a duly authorized representative of us.
Except as expressly set forth in these Terms of Use, the exercise by either party of any of its remedies under these Terms of Use will be without prejudice to its other remedies under these Terms of Use or otherwise.
If any provision of these Terms of Use is held invalid and unenforceable (either by an arbitrator appointed pursuant to the terms of Section 16 (Arbitration) above or by court of competent jurisdiction), that provision will be enforceable to the maximum extent permissible, and the other provisions of these Terms of Use will remain in full force and effect. The Section titles in these Terms of Use are for convenience only and have no legal or contractual effect.
Except as otherwise provided herein, these Terms of Use are intended solely for the benefit of you and we and are not intended to confer third-party beneficiary rights upon any other person or entity.
You may not assign or transfer your rights under these Terms of Use, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer your rights under these Terms of Use, without such consent, will be null and of no effect. We may freely assign or transfer our rights and obligations under these Terms without restriction. Subject to the foregoing, these Terms of Use will bind and inure to the benefit of the parties, their successors, and permitted assigns.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, embargoes, strikes, power or internet outages, or failures of third-party providers.
These Terms of Use, together with our Privacy Policy and Billing and Refund Policy, constitute the entire agreement between you and us regarding the use of the Service and supersede all prior or contemporaneous agreements, communications, and understandings, whether oral or written.

20. HOW TO CONTACT US

TL;DR: Have a question about these Terms? Reach out to us via chat in the App or on our website, by email or by post.

If you have any questions or concerns about these Terms of Use, please contact us:

Via support chat: available in the App or on our website.

By email: second-phone-support@municorn.com.

Postal Address:

Municorn Limited

Zinas Kanther 26 Agia Triada, Limassol CY 3035